Reach more eligible patients and move open care gaps toward closure
Tucuvi supports quality measure gap closure across preventive screenings, immunizations, Annual Wellness Visits, clinical measurements and medication adherence.
SOLUTION
Protocol-guided outreach for open care gaps
Support your HEDIS, Medicare Advantage Star Ratings and value-based care programs by reaching eligible patients and guiding them to the next step.
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Chronic condition care gaps
Collect patient-reported readings and protocol-defined responses for chronic condition quality measures, including blood pressure control. Flag missing measurements, values outside your team’s thresholds, and concerns that require care-team follow-up.
Medication adherence and persistence
Reach patients with overdue refills or adherence gaps, including those tracked in Medicare Part D adherence measures. Record how they are taking their medication and flag missed doses, discontinuation, and barriers such as cost or pharmacy access that require follow-up.
Annual Wellness Visist outreach
Reach patients your program identifies as due for their Annual Wellness Visit. Share team-approved information about the visit, record their scheduling preferences, and connect those who accept with the appointment-booking pathway.
Preventive screening outreach
Reach patients your program identifies as due for cancer screenings, such as breast and colorectal. Share team-approved information, record whether they plan to get screened or report a screening completed elsewhere, and route them to the defined scheduling or follow-up pathway.
Immunization outreach
Reach patients your program identifies as due for vaccination. Share team-approved information, answer questions covered by the protocol, and record acceptance, reasons for declining, or reported prior vaccination to inform the next step.
Documentation for quality reporting
Every LOLA conversation ends with a structured clinical note, built on NCQA and HEDIS criteria or on your own templates. Your team reviews and signs instead of writing from scratch, and every gap closed is on record the way quality programs and auditors expect.
PREVENTION AND OUTREACH PROTOCOLS
Starting-point protocols for each prevention programme
Protocols grounded in clinical practice guidelines and refined across previous implementations.
Missed vaccination appointment follow-up
Contacts patients who missed their vaccination appointment, records the reason and offers a new one.
Vaccination campaign for at-risk patients
Contacts patients whose clinical situation calls for vaccination, offers the recommended vaccine and books the appointment.
Pneumococcal vaccination campaign
Invites the target population to get the pneumococcal vaccine, answers questions covered by the protocol and books the appointment.
Bowel cancer screening campaign
Invites the eligible population to bowel cancer screening and records their response.
Shingles vaccination campaign
Invites the target population to get the shingles vaccine, answers questions covered by the protocol and books the appointment.
Flu vaccination campaign
Invites the target population to get their flu vaccine and records their response.
Breast cancer screening campaign
Invites the eligible population to breast cancer screening and records their response.
4x
more vaccinations than in the same period the previous year.
Contact with the target population for shingles and pneumococcal vaccination, including people from previous campaigns.
Adult vaccination campaign
96,2%
Acceptance of participation in the early detection programme, compared with 35% previously.
Contact with eligible women to support their participation in a population-based breast cancer early detection programme.
Breast cancer screening
evidence
Bringing prevention programmes closer to eligible people and supporting their participation
Success Story
Increasing adult vaccination uptake | Regional public health authority
4x
Vaccinations in 30 days
Success Story
Increasing breast cancer screening acceptance | Leading private hospital network
96.2%
acceptance rate
Success Story
Increasing colorectal cancer screening acceptance | Leading private hospital network
60.4%
Acceptance rate from autonomous Colon Cancer Prevention Campaign
How Raincross Medical Group addresses blood pressure gaps to support quality performance
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Daniel Solis, MD
Raincross Medical Group
"The challenge has always been reaching everyone consistently. Tucuvi gives us the ability to conduct organized, personalized outreach at a scale our existing staff couldn’t realistically achieve alone"
Daniel Solis, MD
US Primary Care Physician
urgery follow-up
Tucuvi has helped us tackle our growing waiting list. By identifying which patients need attention quickly through calls, we can remove people from the waiting list faster.
Bridgit Vorster-Gibbons
Senior Occupational Therapist
BENEFITS
Benefits for your programme
RELATED SOLUTIONS
Connect preventive outreach with the next steps in care.
ADMInistrative
Access and Demand Management
Turn patient responses into action, streamlining appointment scheduling, demand management and administrative coordination.
SURGICAL PATHWAYS
Perioperative care
Extend patient engagement to procedure preparation and post-operative follow-up, supporting care teams throughout the surgical journey.
TREATMENT SUPPORT
Treatment adherence
Extend patient engagement beyond initial outreach with proactive follow-up that supports treatment adherence and identifies patients who need additional support.