Healthcare professional reviewing patient data on screen

Care for more patients.
More time for your care teams.

Care for more patients and make better use of available capacity, while maintaining quality of care and patient experience.

They trust us
+50
Clinical Workflows
+80
Healthcare Organizations Live
+2,5M
Patients Supported
90%
Patient Engagement
CHALLENGES

Turn available capacity into more care.

Apply capacity where it is needed most

Address pressure points across patient access, preparation, follow-up and service delivery, where manual processes or communication can limit available capacity.

Turn information into action

Use structured information from patient interactions and existing healthcare systems to understand what is happening, identify incomplete steps and determine where attention is needed.

Maintain quality as activity grows

Deliver consistent patient follow-up and support while preserving patient experience, professional oversight and clinical quality.

Grow sustainably

Support more care activity without proportionally increasing clinical workload and operating costs.

SOLUTIONS

Add capacity where your organization needs it most.

Access & Demand Management

Help patients confirm appointments, communicate cancellations or rescheduling needs, and complete administrative tasks. Reduce manual follow-up, help prevent no-shows, and make better use of available appointment capacity.

77%
sustained autonomy on completed calls
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Perioperative Care

Support patients before and after procedures, helping teams complete preparation and follow-up activities consistently without equivalent increases in nursing workload.

4.5x
Preanesthetic evaluations performed
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Post-discharge Care

Maintain contact with patients after an emergency department visit, surgery, or hospital discharge. Provide structured follow-up to monitor their recovery, identify potential complications, and alert care teams when intervention is needed.

10x
Augmented nursing capacity in post-surgery follow-up
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Chronic & Longitudinal Care

Support ongoing patient journeys through structured follow-up, helping care teams identify changes and prioritize patients who need professional attention.

+7.13 points
improvement in KCCQ-12 versus control
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Prevention, Screening & Patient Recruitment

Support preventive care initiatives and population outreach programs, helping organizations engage eligible patients and complete preventive activities without proportionally increasing manual outreach.

4x
vaccinations in 30 days
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Adherence & Treatment Support

Identify barriers to treatment continuity and support patients through structured follow-up, helping reduce dropout from ongoing therapies.

−10.5%
CPAP treatment dropout
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Proven in private healthcare delivery

See how private healthcare organizations use Tucuvi to extend care capacity while maintaining quality and professional focus.

+80%
of nursing time freed up from post ambulatory surgery follow-up
The group identified an opportunity to transform this model: introduce a system capable of autonomously negotiating new appointment slots, centralize 100% of management, and offer better care to its patients.The integration of LOLA, Tucuvi's Clinical Voice AI Agent, has transformed appointment management at
scale across a large multi-site health system.
Fundación Jiménez Díaz – Quirónsalud
The biggest impact has been the increase of time I have to focus on face to face visits, prioritizing
patients that need me and reinforcing health education.
Healthcare professional
Fundación Jiménez Díaz – Quirónsalud
WHY CHOOSE US

Take a minute to discover Tucuvi

Tucuvi Health Manager platform with patient follow-up
https://vimeo.com/1087037812
WHY CHOOSE US

What greater care capacity means for private healthcare organizations.

01 / 06

Configurable Care Execution

Configure Care Plans around each organization's clinical protocols, processes, timing, objectives and escalation criteria, building on workflows already implemented by Tucuvi.

Tucuvi Health Manager: protocols library with population health and pulmonology care plans
02 / 06

Patient Communication

Engage patients when the pathway requires it through inbound and outbound voice with LOLA®, together with complementary channels such as SMS.

LOLA call in progress with a patient: inbound voice, outbound voice and SMS
03 / 06

Prioritization & Escalation

Apply defined criteria to identify exceptions, prioritize patients and route cases requiring action to the appropriate team.

Tucuvi Dashboard with patients engaged, alerts and patients for review
04 / 06

Meaningful Clinical Information & Insights

Use relevant information from both existing healthcare systems and patients to understand what is happening, what remains incomplete and what should happen next.

Tucuvi Data dashboard with calls, follow-ups and active protocols
05 / 06

Interoperability

Use Tucuvi Health Manager standalone or connected to your EHR and CRM. Trigger LOLA from clinical events, write results back to the patient record and route follow-up into your team’s existing workflow.

Connectors for more than 50 EHRs: Salesforce, Epic, HL7 FHIR, CSV, SNOMED-CT, sFTP, OAuth2 and SSO
06 / 06

Safety by Design

Combine flexible AI capabilities with defined clinical boundaries, deterministic controls, monitoring, traceability and human oversight. Clinical responsibility remains with the professionals responsible for care.

Safety by design: flexible AI capabilities, deterministic clinical controls and human oversight
Healthcare professional reviewing patient monitors
Patient Access & Care Activity
Help more patients access and progress through care, turning available capacity into completed care without compromising quality.
Clinical Outcomes & Patient Experience
Maintain consistent follow-up, identify patients requiring attention and preserve a high-quality patient experience as activity grows.
Improved Efficiency
Reduce repetitive tasks so healthcare professionals can focus on patients and activities requiring their clinical expertise.
Sustainable Growth
Support sustainable growth by making better use of existing capacity without proportionally increasing operating costs.
Quality that holds as activity grows.
CE
ISO 13485
ISO 27001
GDPR
ENS

Frequently Asked Questions

What can Tucuvi bring to private hospitals and healthcare groups?

Tucuvi helps private healthcare organizations make better use of their care capacity by running patient outreach and follow-up processes at scale. Its AI Care Management platform makes it possible to support more patients, reduce repetitive tasks and focus professional time on the activities that require clinical attention.

Which care processes can Tucuvi support, and how?

Tucuvi supports patient access and administrative workflows, perioperative care, post-discharge follow-up, chronic care, prevention, screening, and treatment adherence.

Across these pathways, Tucuvi helps healthcare teams contact patients, collect structured information, identify pending steps, and flag situations requiring professional attention. Each program follows the organization's protocols, workflows, and escalation criteria, while healthcare professionals retain control over clinical decisions.

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How does Tucuvi support perioperative processes?

Tucuvi helps run the preparation and follow-up workflows defined by the hospital, from checking requirements and collecting information to identifying pending steps or situations that need attention. Professionals remain in control of the process and of clinical decisions.

How can Tucuvi improve the patient experience?

Tucuvi makes it easier for patients to stay connected with their care teams through natural, accessible conversations with LOLA, without requiring apps or patient portals. Patients receive timely follow-up, can share their needs and concerns, and are connected to healthcare professionals when additional attention is needed. This helps deliver a more consistent and accessible care experience.

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How is Tucuvi different from other voice AI solutions for hospitals?

Unlike voice AI solutions focused primarily on administrative tasks, Tucuvi supports both administrative and clinical care pathways, including post-discharge follow-up and chronic care management.

LOLA® engages patients through natural phone conversations, while Tucuvi Health Manager structures clinical information, follows predefined protocols, and alerts care teams when intervention is needed.

Patients have responded positively to speaking with LOLA, including older adults and those less familiar with digital tools. Tucuvi Health Manager is also CE-marked as a Class IIb medical device under the EU MDR, reflecting its clinically governed approach to AI-powered care management

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Can Tucuvi run care processes without manual intervention at every step?

Yes. Tucuvi Health Manager runs multi-step processes, from patient outreach to information collection and identifying follow-up needs. It combines Agentic AI capabilities with protocols, controls and professional oversight, keeping clinical decisions in the hands of care teams.

Can Tucuvi be deployed across several hospitals in the same group?

Yes. Tucuvi Health Manager makes it possible to set common protocols and workflows while adapting them to each site's needs. This helps run processes consistently across hospitals, with the integrations and oversight criteria defined by the organization.

Does Tucuvi need to integrate with our existing hospital systems?

Not necessarily. Tucuvi can be deployed without full integration from day one, depending on the care pathway. It supports different levels of interoperability, from standalone operation and structured data exchange to integration with existing EHR systems, adapting to each organization's technical infrastructure and operational needs.

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See more patients with the capacity you already have.

Identify where capacity is constrained or underused, support more care activity and keep professional expertise focused where it creates the most value.