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Expanding nursing capacity in post-surgery follow-up
Freeing 80% of nursing time in post-surgical follow-up, enabling 5× potential capacity
Summary
The implementation of Tucuvi's Conversational AI at Hospital CUF Cascais has led to significant improvements in patient care and clinical team efficiency. The virtual clinical assistant has been integrated to automate follow-up calls for patients after hospital discharge. This implementation has resulted in freeing up 80% of the nursing teams' time, allowing them to focus on higher-value tasks.
Impact
80%
Nurses' time freed up
89%
Patient reach
8.4/10
Patient satisfaction
60%
Patients require no further followup by their care team
