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Increasing post-emergency follow-up response rates | Mid-sized private university hospital
Increasing post-emergency follow-up response rates from 13% to 50% through AI-powered calls
Summary
LOLA’s automated follow-up calls increased patient response rates from 13% in the initial patient portal form to 50% response rate through LOLA’s calls. After implementing Tucuvi, the hospital optimized clinical workflows, reduced administrative workload, ensured timely follow-ups and accurately identifying patients with severe alerts, leading to better patient outcomes and more efficient use of healthcare resources.
Impact
+37,8%
Increased response rate