Reducing heart failure readmissions | Mid-sized public university hospital
Reducing heart failure hospital readmissions by 54.69% through proactive patient monitoring
Summary
At Hospital de Dénia, follow-up for heart failure and post-cardiac surgery patients relied on scheduled in-person consultations, with phone contact often prompted only when patients reported worsening symptoms or after emergency visits. Some patients decompensated between visits. In 2024, the hospital launched an intensive follow-up program with LOLA for two groups: Heart Failure Unit patients (calls mostly monthly, some biweekly or quarterly depending on clinical status) and post-cardiac surgery patients (calls every 15 days until stabilization). LOLA enables early detection of decompensation, prompt escalation to nurses and cardiologists, and closer coordination with primary care