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Extend care capacity across the entire patient journey.
AI Care Management powered by Clinical Voice AI.
Tucuvi AI Care Management platform engages patients through natural conversations following defined clinical and administrative protocols. Every interaction captures information and identifies patients who need human attention, helping care teams deliver more care with their existing resources.
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More than 80 healthcare organizations work with Tucuvi.
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EVIDENCE
Proven results in reach, access, follow-up and continuity of care.
Real programs, published evidence and results achieved across different care settings.
"The challenge has always been reaching everyone consistently. Tucuvi gives us the ability to conduct organized, personalized outreach at a scale our existing staff couldn’t realistically achieve alone"
Daniel Solis, MD
Primary Care Physician | Independent Primary Care Medical Group in California, USA
urgery follow-up
Tucuvi has helped us tackle our growing waiting list. By identifying which patients need attention quickly through calls, we can remove people from the waiting list faster.
Bridgit Vorster-Gibbons
Senior Occupational Therapist
Ready-to-deploy
+50
Clinical and administrative protocols
Regulated by design
Class IIb
CE-marked medical device
Proven clinical track
7+
Years of clinical experience
Patients respond
90%
Patient engagement
Broad clinical scope
19+
Therapeutic areas
Trusted by providers
80+
Healthcare organizations
Patients feel cared
4.63/5
Patient satisfaction (CSAT)
Proven at scale
+2.5M
Patients supported
International reach
4
Countries with active programs
CHALLENGES & SOLUTIONS
More care delivered. More time back for clinical teams.
Expand access
Access & Demand Management
Help patients complete the steps required to access care, reducing administrative friction and manual outreach.
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Prepare and support every procedure
Perioperative care
Support patient preparation and follow-up throughout perioperative pathways, identifying incomplete steps and issues that require attention.
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Improve continuity of care
Post-discharge care
Extend follow-up beyond discharge, identify patients who need additional attention and support timely clinical intervention.
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Sustain chronic and longitudinal patient care
Chronic & Longitudinal care
Maintain consistent patient follow-up between visits and identify changes that require professional assessment.
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Close prevention gaps
Prevention & Care Gap Closure
Reach eligible populations and help patients complete preventive care and recommended follow-up.
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Keep patients on treatment
Pharmacy & Medication Adherence
Support medication continuity through structured patient outreach, refill follow-up and identification of barriers requiring intervention.
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In collaboration with leading associations:
PLATFORM
More care delivered, with the team you already have.
Tucuvi Health Manager enables healthcare organizations to execute care pathways at scale while keeping clinical protocols, oversight and professional decision-making at the center.
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WHO WE HELP
Different priorities. One platform to extend care
Healthcare Organizations
Extend care capacity across access, follow-up, chronic care, medication adherence and preventive programs.
Private healthcare
Support more patients and make better use of available capacity while maintaining the quality of care and patient experience.
Life Sciences
Support patient programs, treatment continuity and evidence generation through clinically governed workflows.
WHO WE HELP
Designed for organizations that need to extend their care capacity.
For Health systems
Help patients access the care they need sooner, while making better use of existing clinical capacity.
For Life Sciences
Develop patient support, treatment follow-up and evidence generation programs in collaboration with healthcare organizations.
HOW TUCUVI WORKS
From clinical protocol to next action
01 / 06
Configurable Protocols
Configure protocols around each organisation’s processes, timelines, objectives and referral criteria, starting from workflows already implemented by Tucuvi.
02 / 06
Patient Communication
Engage patients when the pathway requires it through inbound and outbound voice with LOLA®, together with complementary channels such as SMS.
03 / 06
Prioritization & Escalation
Apply defined criteria to identify exceptions, prioritize patients and route cases requiring action to the appropriate team.
04 / 06
Meaningful Clinical Information & Insights
Combine information from the EHR and other organisational systems with what patients share in each contact, to understand their situation, see what is still pending and decide on next steps.
05 / 06
Interoperability
Use Tucuvi Health Manager standalone or connected to your EHR and CRM. Trigger LOLA from clinical events, write results back to the patient record and route follow-up into your team’s existing workflow.
SECURITY & GOVERNANCE
Security, clinical oversight and governance by design
Tucuvi combines AI capabilities with defined clinical protocols, controls, traceability and professional oversight. Clinical decisions remain the responsibility of healthcare professionals.
WHAT’S NEW
The latest from Tucuvi
AI Care Management: One Platform for Clinical and Administrative Workflows
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How Leading Health Systems Are Catching What Manual Discharge Follow-Up Misses
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What Patients Actually Think About AI Calls
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AI Voice Agents for Patient Call Automation: How Hospitals Schedule, Confirm and Reschedule at Scale
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How AI Integrates with Epic: A Real Example of Automated Post-Discharge Follow-Up
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Early Detection in HCM: Can Structured AI Follow-Up Reduce Clinical Deterioration?
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AI that Cares: Scaling with purpose
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From Simple Refill Calls to Clinical-Grade Pharmacy Conversations
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Tucuvi joins the Microsoft Pegasus Program to scale clinically governed AI Care Management across health systems
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The Cantabrian Health Service introduces LOLA to improve healthcare demand management
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Post-prostatectomy follow-up: how Urology at Hospital Universitario de León monitors 346 patients between appointments
Read article →
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