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More care capacity.
More patients supported.
AI Care Management powered by Clinical Voice AI.
Tucuvi is an AI Care Management platform that helps healthcare organizations expand their care capacity through proactive patient outreach and follow-up, with clinical governance built in.
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More than 80 healthcare organizations work with Tucuvi.
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EVIDENCE
Proven results in access, follow-up and continuity of care
Real programs, published evidence and results achieved across different care settings.
urgery follow-up
Tucuvi has helped us tackle our growing waiting list. By identifying which patients need attention quickly through calls, we can remove people from the waiting list faster.
Bridgit Vorster-Gibbons
Senior Occupational Therapist
urgery follow-up
Tucuvi has helped us tackle our growing waiting list. By identifying which patients need attention quickly through calls, we can remove people from the waiting list faster.
Bridgit Vorster-Gibbons
Senior Occupational Therapist
Ready-to-deploy
+50
Clinical and administrative protocols
Regulated by design
Class IIb
CE-marked medical device
Proven clinical track
7+
Years of clinical experience
Patients respond
90%
Patient engagement
Broad clinical scope
19+
Therapeutic areas
Trusted by providers
80+
Healthcare organizations
Patients feel cared
4.63/5
Patient satisfaction (CSAT)
Proven at scale
+2.5M
Patients supported
International reach
4
Countries with active programs
CHALLENGES & SOLUTIONS
Care capacity grows at every stage of the patient journey.
Expand access
Access & Demand management
Help patients complete the steps between referral and care, reducing manual tasks and barriers in access pathways.
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Prepare and support every procedure
Perioperative care
Support pre-procedure preparation, check requirements and facilitate patient follow-up throughout the perioperative process.
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Improve continuity of care
Post-discharge care
Maintain structured follow-up after discharge and identify patients who need additional attention.
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Sustain chronic and longitudinal patient care
Chronic & longitudinal care
Stay in touch between visits through periodic follow-up, identifying changes that require professional assessment.
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Close prevention gaps
Prevention, screening & recruitment
Reach eligible populations and help them complete planned preventive and screening activities.
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Keep patients on treatment
Treatment support & adherence
Identify barriers, symptoms and difficulties that may compromise treatment continuity and facilitate intervention by the care team.
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In collaboration with leading associations:
PLATFORM
A platform to extend care beyond each visit.
Tucuvi Health Manager executes clinical and administrative care pathways at scale, combining clinician-defined protocols, patient engagement through LOLA and structured data to identify needs, coordinate follow-up and trigger appropriate actions.
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WHO WE HELP
Designed for organizations that need to extend their care capacity.
Public health systems
Help patients access the care they need sooner, while making better use of existing clinical capacity.
Private healthcare
Support more patients and make better use of available capacity while maintaining the quality of care and patient experience.
Life Sciences
Develop patient support, treatment follow-up and evidence generation programs in collaboration with healthcare organizations.
WHO WE HELP
Designed for organizations that need to extend their care capacity.
Public health systems
Help patients access the care they need sooner, while making better use of existing clinical capacity.
Life Sciences & Pharma
Develop patient support, treatment follow-up and evidence generation programs in collaboration with healthcare organizations.
HOW TUCUVI WORKS
From clinical protocol to next action
01 / 06
Configurable Protocols
Configure protocols around each organisation’s processes, timelines, objectives and referral criteria, starting from workflows already implemented by Tucuvi.
02 / 06
Patient Communication
Engage patients when the pathway requires it through inbound and outbound voice with LOLA®, together with complementary channels such as SMS.
03 / 06
Prioritization & Escalation
Apply defined criteria to identify exceptions, prioritize patients and route cases requiring action to the appropriate team.
04 / 06
Meaningful Clinical Information & Insights
Combine information from the EHR and other organisational systems with what patients share in each contact, to understand their situation, see what is still pending and decide on next steps.
05 / 06
Interoperability
Use Tucuvi Health Manager standalone or connected to your EHR and CRM. Trigger LOLA from clinical events, write results back to the patient record and route follow-up into your team’s existing workflow.
SECURITY & GOVERNANCE
Security, clinical oversight and governance by design
Tucuvi combines AI capabilities with defined clinical protocols, controls, traceability and professional oversight. Clinical decisions remain the responsibility of healthcare professionals.
WHAT’S NEW
The latest from Tucuvi
AI Care Management: One Platform for Clinical and Administrative Workflows
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How Leading Health Systems Are Catching What Manual Discharge Follow-Up Misses
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What Patients Actually Think About AI Calls
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AI Voice Agents for Patient Call Automation: How Hospitals Schedule, Confirm and Reschedule at Scale
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How AI Integrates with Epic: A Real Example of Automated Post-Discharge Follow-Up
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Early Detection in HCM: Can Structured AI Follow-Up Reduce Clinical Deterioration?
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AI that Cares: Scaling with purpose
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From Simple Refill Calls to Clinical-Grade Pharmacy Conversations
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Tucuvi joins the Microsoft Pegasus Program to scale clinically governed AI Care Management across health systems
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The Cantabrian Health Service introduces LOLA to improve healthcare demand management
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Post-prostatectomy follow-up: how Urology at Hospital Universitario de León monitors 346 patients between appointments
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