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Increasing post-emergency follow-up response rates

Increasing post-emergency follow-up response rates from 13% to 50% through AI-powered calls

Increasing post-emergency follow-up response ratesIncreasing post-emergency follow-up response rates

Summary

LOLA’s automated follow-up calls increased patient response rates from 13% in the initial patient portal form to 50% response rate through LOLA’s calls. After implementing Tucuvi, the hospital optimized clinical workflows, reduced administrative workload, ensured timely follow-ups and accurately identifying patients with severe alerts, leading to better patient outcomes and more efficient use of healthcare resources.

Impact

+37,8%
Increased response rate

‍

LOLA has made our follow-ups more efficient, giving us more time to prioritize patients, focus on their specific needs, and reduce administrative work.
Emergency doctor, Hospital Universitari General de Catalunya
General University Hospital of Catalonia, Quirón Salud
Emergency doctor, Hospital Universitari General de Catalunya
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