Patient reach and engagement with clinical AI Report
Measuring patient engagement across 1 million interactions, with 86.7% reach and 95.3% engagement
AI voice agents offer a scalable alternative: structured, autonomous outreach that keeps patients connected to their care team. But before any clinical outcome can be measured, a more fundamental question applies: do patients actually engage?
Do they pick up the phone, complete the conversation, and continue doing so week after week?
This report takes a focused look at that question. Rather than measuring clinical outcomes, it examines whether the channel itself works, whether the precondition for any downstream impact is reliably met across program types, care settings, and patient demographics.
The data draws on 1,000,000+ real interactions across four care program types.