LOLA is an AI voice agent that handles high-volume patient follow-up — post-discharge, chronic disease, medication adherence — so your nurses can focus on the patients who need them most.
See LOLA handling real care workflows with your use cases. Our clinical team will reach out within one business day.
Reduction in nursing
call volume
Patient engagement rate
across care protocols
Validated care workflows
ready to deploy
Health systems running
LOLA in production
What you'll see in the demo
LOLA doesn't just place calls — it executes complete care management workflows, escalates intelligently, and documents everything inside your EHR.
LOLA calls patients within 24–48 hours of discharge, screens for deterioration, closes care gaps, and escalates to care managers — reducing 30-day readmission rates at scale.
Automated outreach for CHF, COPD, diabetes, and hypertension populations. LOLA monitors symptoms, reinforces care plans, and surfaces high-risk patients to clinical teams.
Offload high-volume, protocol-driven calls from nursing staff. Care teams focus on complex clinical decisions; LOLA handles structured follow-up, medication reminders, and screening.
LOLA reads from and writes to Epic automatically. Clinical notes, alerts, and outcomes sync in real time — no parallel workflows, no manual documentation burden.
Structured, empathetic conversations that patients actually complete. Improve HCAHPS communication and responsiveness scores with AI-driven outreach that feels personal, not robotic.
Built on HIPAA-aligned infrastructure with clinician-defined escalation thresholds. Every conversation is logged, auditable, and held to the same standards as your internal care protocols.
What clinical leaders say
We reduced unnecessary readmissions significantly in the first quarter. LOLA handles the follow-up volume our nurses never had time for — and the documentation writes itself inside Epic.
We were losing patients between discharge and their first follow-up appointment. LOLA closed that gap immediately. It's become a core part of how our care management team operates.
Our chronic disease population is vast. LOLA lets us reach every patient on a structured schedule without adding headcount. Patient engagement rates exceeded anything we expected.
Why Tucuvi
Most voice AI tools automate calls. LOLA executes complete care workflows — escalating to the right person, documenting in Epic, and closing gaps before they become readmissions.
LOLA follows your existing protocols — not a vendor template. Escalation thresholds, screening criteria, and follow-up cadences are configured by your clinical team.
LOLA reads patient data from Epic and writes structured notes back automatically. No parallel documentation, no manual reconciliation, no IT workarounds.
From post-discharge CHF follow-up to diabetes management and medication adherence — workflows that have been run at scale, refined in practice, and proven to engage patients.
No custom API builds, no lengthy IT projects. LOLA maps to your existing EHR structure from day one and your first patient calls go out within weeks of kickoff.
Our clinical team will tailor the demo to your care management programs — no generic pitch decks, no feature slideshows.
Book a personalized demo →