In recent years, caring for patients with chronic diseases has become a priority for multidisciplinary clinical teams, due to the high risk of hospitalisation and the associated intensive use of healthcare resources. Within this branch, heart failure (HF) is one of the most significant pathologies, affecting 2.7% of the population over 45 years of age and 8.8% of those over 74. It is also the leading cause of hospitalisation over the age of 65 and represents between 2 and 3% of Spanish healthcare expenditure.
According to the RECALCAR study, carried out by the Spanish Society of Cardiology (SEC), the percentage of 30-day readmissions associated with heart failure is 9.3% on average in Spain, which highlights the importance of continuity of care in the healthcare model and, specifically, in HF management. This constitutes an important therapeutic objective and continues to be one of the main challenges facing the National Health System (NHS).
In this line of work, the benefits of telemedicine not only include the reduction of waiting times, but also play an important role in organising the growing demand for healthcare. In this way, both patient accessibility to the healthcare system and continuity of hospital care are enhanced.
"Telemedicine is a key factor in reducing first and subsequent hospitalisations due to HF compared to conventional management".
Dr. Alfonso Valle Muñoz, Spanish Society of Cardiology Blog
Tucuvi’s virtual caregiver, based on artificial intelligence and voice technology, allows patients with heart failure to be monitored remotely by using personalised conversation protocols. The aim is to detect possible relapses preceding the development of signs and symptoms that eventually lead to the patient’s readmission. To do this, the voice assistant calls patients on their phone, checks their condition through questions previously defined by the clinical team, and sends structured, prioritised information with alerts to healthcare professionals.
Telemonitoring with Tucuvi is integrated into the care process as a tool to help professionals, allowing active and constant monitoring of the patient in possible exacerbations. This increases the continuity of hospital care, which has an impact on the efficiency of the healthcare system and the patients’ quality of life, increasing their functional capacity and reducing the number of readmissions.
Taking into account the increase in chronic pathologies and the ageing of the population, at Tucuvi we continue to work to respond to the needs of the healthcare system, helping professionals to plan care in a more efficient and personalised way and improving healthcare at home.
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