The service now is able to manage the day-to-day referrals without accumulating a new waiting list.

"Communication with the patient has improved significatly by being able to call them directly from the platform”

Tucuvi has contributed to reducing complications, emergency room visits, and improving patient adherence to treatment, while also enhancing the quality of life for patients and helping to reduce costs.

I would absolutely recommend LOLA. I think it’s great to have a service that truly cares and keeps track of everything to improve people’s quality of life.

What I value most is that you don’t have to go to the hospital to follow up on your condition.

Since I’ve had LOLA, I don’t feel alone in this. There’s someone who cares about me, asks how I’m doing, and helps solve any problems I might have. Sometimes something has happened, I’ve told LOLA, and the doctor called me immediately.

"LOLA has made follow-ups more efficient, letting us prioritize patients, focus on their needs, and cut down admin work—so we can concentrate on high-value tasks that make our day-to-day more productive."

Since I have LOLA, I’m more aware of my condition.

LOLA helps me detect more decompensations—especially in heart failure patients—by spotting signs they often miss. This lets us move up appointments, run tests sooner, and act before the condition worsens.

Tucuvi’s clinical conversational AI lets us remotely monitor patients outside the hospital, improving care continuity and efficiency. It ensures personalized follow-up while optimizing resources for professionals and institutions.

The biggest impact has been that I now have more time to focus on face-to-face visits, prioritize patients who need me most, and reinforce health education.

Once I told LOLA that I had a small issue with my medication and had to change it, and a doctor called me, so everything went well.

LOLA has transformed our COPD care by helping us spot and prioritize patients who need quick attention. It enables a proactive approach, improving outcomes while optimizing our clinical team’s time and resources.

LOLA is polite, kind, and caring… When I have to tell her that my mother is feeling unwell, she says “Oh, I’m sorry to hear that,” and that’s not something every person would say.

Thanks to LOLA, I’ve optimized the follow-up of my patients. Since I no longer have to call every single one, I can be more efficient and focus on those who truly need my attention.

I would definitely recommend LOLA — I really needed this kind of follow-up, and I’m very happy with the care it provides."

I’m really glad because I know the follow-up is being done by the hospital, and if I tell LOLA that I’m not feeling well, they call me. I feel much safer.

The biggest impact has been in elderly patients who do not know how to use the patient portal and end up coming to the hospital. Now, they consider LOLA as a member of the hospital team and fill in the form by talking to her.

"Before Tucuvi, we spent a lot of time calling patients after surgery. Now, we can focus on clinical tasks while ensuring every patient still gets proper follow-up."

"With Tucuvi, we follow up with every post-surgery patient without adding to our workload. It helps us prioritize care, focus on those who need us most, and ensures everyone is being looked after."

"Tucuvi has been a game changer in reducing our admin workload. It lets us focus on delivering quality care while making sure no patient is left without proper follow-up."