AI-driven care through an enterprise-grade platform. Augment your team’s capacity and capabilities.

Empower your clinical teams to provide high-quality, efficient care to every patient.
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A regulated and safe platform

Product

Meet our AI Patient Management Platform

LOLA®: AI clinical conversations

A human-like clinical agent for automated patient care. “I feel calmer talking to Lola every week”.

Tucuvi Dashboard for clinicians

AI engages patients, stratifies them, and alerts clinicians for quicker intervention and better outcomes.

Configurable Care plans

We provide a growing portfolio of evidence-based clinical protocols ready to be configured to your needs.

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Do you want to know more?

Find out what Tucuvi can do for you

Request a demo, and we will explain how we can help your institution succeed by sharing our case studies and providing in-depth information about Tucuvi Health Manager.

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HUMAN-LIKE CONVERSATIONS

Understanding LOLA´s capabilities‍

From configuring clinical protocols to receiving alerts that allow clinical teams to care for patients while maximizing ROI.

Outbound calls
LOLA engages with patients to capture clinical data. Human-like conversations in any language and the capability of detecting subtle signs of declining health.
Inbound calls
LOLA will answer 100% of your calls to address different tasks, like appointment scheduling or medication inquiries. The patients will be identified and guided to the right protocol to make sure their needs are addressed.
Safe and hallucination-free
Tucuvi guarantees empathetic conversations built with the safety redundancies that prevent hallucinations.
Human in the loop
An AI sentinel reviews every call in real time and routes any anomaly for specialist review, safeguarding precision at scale.
Ready to scale
LOLA is engineered for scalability and adapts seamlessly to growing patient and clinical teams needs without compromising precision, safety or patient experience.

Your proactive monitoring center

Tucuvi Dashboard: core features

prioritize AND BE READY

A smart escalation system: working list and alert engine

Manage tasks, track patients and organize clinical activities real-time based on LOLA's conversations. Receive notifications when a clinical event needs attention. All you need based on a growing portfolio of evidence-based protocols.

a reliable platform

Medical-grade accuracy

Tucuvi offers a robust, reproducible, and safe environment for handling patient data and AI-driven healthcare tasks. We meet the most demanding standards for medical devices.

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augment your workforce

AI tools that maximize process scaling

When scaling up is needed, your team can call patients from the Dashboard and activate our Phone Visit Scribe feature to get auto-generated clinical notes.
Fully HIPAA & GDPR compliant.

Evidence-based decisions

Tucuvi Data: analytics and reporting

Monitor patients through Real-Time Performance Tracking and Clinical Insights. Export data and leverage continuous learning capabilities.

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INTEROPERABILITY

A fully interoperable solution

You can leverage our product stand-alone or incorporate it into your tech and clinical stack to gain flexibility without disruption.

Seamless integration with your EHR or CRM via API.
We follow interoperability standards as FHIR.
Built-in connectors with >50 EHRs.
LOLA® and Tucuvi Health manager scale with your needs.

Patients and professional are saying

''What I value most is that you don’t have to go to the hospital for follow-up on your condition''.

What I value most is that you don’t have to go to the hospital to follow up on your condition.
Prostate Cancer
Tucuvi’s clinical conversational AI lets us remotely monitor patients outside the hospital, improving care continuity and efficiency. It ensures personalized follow-up while optimizing resources for professionals and institutions.
Alexandra Gomes
CUF Hospital, Portugal
I would absolutely recommend LOLA. I think it’s great to have a service that truly cares and keeps track of everything to improve people’s quality of life.
TAVI
"Before Tucuvi, we spent a lot of time calling patients after surgery. Now, we can focus on clinical tasks while ensuring every patient still gets proper follow-up."
Nurse in the post-ambulatory surgery unit
Hospital Sagrat Cor (Quirón Salud), Spain
LOLA is polite, kind, and caring… When I have to tell her that my mother is feeling unwell, she says “Oh, I’m sorry to hear that,” and that’s not something every person would say.
Paliative care
The service now is able to manage the day-to-day referrals without accumulating a new waiting list.
Occupational therapy team member
South Warwickshire University NHS Foundation Trust, UK
"Communication with the patient has improved significatly by being able to call them directly from the platform”
Healthcare professional
Hospital Universitario Alicante, Spain
Since I have LOLA, I’m more aware of my condition.
EPOC
"Tucuvi has been a game changer in reducing our admin workload. It lets us focus on delivering quality care while making sure no patient is left without proper follow-up."
Emergency doctor
Hospital Universitari General de Catalunya, Spain
Once I told LOLA that I had a small issue with my medication and had to change it, and a doctor called me, so everything went well.
TAVI
I’m really glad because I know the follow-up is being done by the hospital, and if I tell LOLA that I’m not feeling well, they call me. I feel much safer.
The biggest impact has been in elderly patients who do not know how to use the patient portal and end up coming to the hospital. Now, they consider LOLA as a member of the hospital team and fill in the form by talking to her.
Healthcare Professional
Fundación Jiménez Díaz, Spain
I would definitely recommend LOLA — I really needed this kind of follow-up, and I’m very happy with the care it provides."
Paliative care
Since I’ve had LOLA, I don’t feel alone in this. There’s someone who cares about me, asks how I’m doing, and helps solve any problems I might have. Sometimes something has happened, I’ve told LOLA, and the doctor called me immediately.
TAVI
LOLA has transformed our COPD care by helping us spot and prioritize patients who need quick attention. It enables a proactive approach, improving outcomes while optimizing our clinical team’s time and resources.
Respiratory Clinical Team Lead
Empordà Hospital, Spain
"LOLA has made follow-ups more efficient, letting us prioritize patients, focus on their needs, and cut down admin work—so we can concentrate on high-value tasks that make our day-to-day more productive."
Emergency doctor
Hospital Universitari General de Catalunya, Spain
The biggest impact has been that I now have more time to focus on face-to-face visits, prioritize patients who need me most, and reinforce health education.
Nurse
Fundación Jiménez Díaz, Spain
Tucuvi has contributed to reducing complications, emergency room visits, and improving patient adherence to treatment, while also enhancing the quality of life for patients and helping to reduce costs.
Alexandra Gomes, Nurse
CUF Hospital, Portugal
LOLA helps me detect more decompensations—especially in heart failure patients—by spotting signs they often miss. This lets us move up appointments, run tests sooner, and act before the condition worsens.
Raquel Broullon, Case Manager RN
Povisa Hospital, Spain
Thanks to LOLA, I’ve optimized the follow-up of my patients. Since I no longer have to call every single one, I can be more efficient and focus on those who truly need my attention.
Tahimí López, Case Manager RN
Povisa Hospital, Spain
"With Tucuvi, we follow up with every post-surgery patient without adding to our workload. It helps us prioritize care, focus on those who need us most, and ensures everyone is being looked after."
Mónica Soldevila, Project Manager
Hospital Sagrat Cor (Quirón Salud), Spain

Tucuvi
AI that cares

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Do you want LOLA® to join your team? Please send us a message to schedule a meeting.

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FAQS

How can I request a demo or more information about Tucuvi?
Email us at info@tucuvi.com or request a personalized demo from our website. Our team will show you use cases relevant to your clinical area, impact metrics, and integration with your systems.
How does Tucuvi integrate with Electronic Health Record (EHR) Systems?
We offer robust APIs and standard connectors to exchange clinical data, activate follow-up protocols, and return structured results and alerts. We support interoperable flows for integration with EHR (Electronic Health Record) and data warehouses.
Where can Tucuvi’s AI support healthcare teams?
Tucuvi’s AI can support healthcare teams throughout the entire patient journey, from prevention to follow-up. Key areas include: - Prevention & Screening: Patient education, reminders for preventive check-ups, vaccinations, and screenings. - Diagnosis & Risk Stratification: Collecting patient information, identifying risk factors, and alerting clinicians when abnormal parameters are detected. - Treatment & Care Plans: Ensuring adherence to therapy and care protocols through automated follow-up calls. - Post-Discharge & Chronic Care: Monitoring high-risk or chronic patients, reducing readmissions, and providing health alerts. - Patient Engagement & Support: Answering FAQs, providing guidance, and escalating to clinical staff when needed. In short: Tucuvi’s Clinical Voice AI helps clinical teams manage every step of the patient journey, improving outcomes, efficiency, and patient engagement.
What real clinical outcomes has AI demonstrated in healthcare use cases?
We have published cases and verified metrics in chronic pathologies (e.g., 54.69% reduction in readmissions in heart failure), respiratory, oncology, therapy adherence, and population programs.
What is Tucuvi's main value contribution to clinical teams?
Tucuvi helps clinical teams prioritize care, automate routine follow-ups, and focus on high-risk patients through automatic health alerts. This improves care continuity, treatment adherence, and operational efficiency without increasing staff.
What happens if a patient does not answer the call?
The call is re-attempted according to time windows and rules configurable by protocol and client. The attempts and reasons are tracked in the Dashboard for analysis and continuous improvement of patient engagement.
What types of calls can LOLA® make?
- Outbound Calls: Monitoring of chronic patients, risk stratification, health education, and post-discharge check-ups. - Inbound Calls: Management of frequently asked questions, general information, and intelligent handover to human agents when direct clinical intervention is required.
What are LOLA's conversations with the patient like?
They are natural, empathetic, and multi-language. LOLA follows structured protocols, is capable of understanding open-ended answers, and confirms relevant information before sending it to the clinical dashboard, simulating a human conversation for better adherence.
What data is LOLA's AI trained with?
LOLA’s AI is trained with anonymized internal clinical data to improve safety and robustness. Client data is never used for other purposes without a legal basis.
How does Tucuvi protect patient data?
Patient data is securely stored in a cloud environment with strict access control, encryption, and activity logging. All processing follows GDPR, LOPD principles, and HIPPA compliance including minimization and clinical necessity.
Is Tucuvi a CE-marked medical device?
Yes. Tucuvi is CE-certified as a Class IIb medical device under MDR regulations. It meets ISO 13485 quality standards and ISO 27001 and National Security Scheme certifications. This ensures clinical safety, data security, and regulatory compliance.
How does LOLA® improve patient experience?
LOLA® improves patient experience by providing quick access to information and support. Patients can ask questions about their health, medication, and appointments without waiting for a healthcare professional. This immediate access helps reduce anxiety and enhances the overall quality of care.
Is LOLA® safe to use?
Yes, LOLA® is designed with safety as a top priority. It adheres to strict healthcare regulations and standards to ensure patient data is protected. All interactions are encrypted, and patient privacy is maintained at all times, allowing users to feel secure while using the assistant.
What products make up Tucuvi Health Manager?
- LOLA®: Clinical voice AI conversations (outbound and inbound calls). - Tucuvi Dashboard: Visualization, stratification, and management interface for alerts and patients for the clinical team. - Configurable Care Plans: Catalog of evidence-based clinical protocols, customizable by each organization.
What is Tucuvi?
Tucuvi is an international medical technology company pioneering CE-marked medical device software (SaMD) that uses certified clinical voice AI to automate patient follow-up, streamline data collection, and enhance the efficiency and quality of care across healthcare systems. Tucuvi supports healthcare professionals by providing reliable, structured, and secure information from patient interactions.
What is LOLA®?
LOLA® is an AI-powered voice assistant designed specifically for healthcare settings. It enhances patient care by providing real-time assistance, answering questions, and facilitating communication between patients and healthcare providers. With LOLA®, patients can receive immediate support and information, improving their overall experience.