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The safe agentic platform for clinical & admin AI
LOLA is the AI voice agent your care team trusts to reach every patient. Post-discharge, chronic disease, medication adherence, documented in your EHR from day one.
Automate post-discharge, chronic disease, and medication adherence outreach at scale.
Deflect call center volume and reduce administrative burden without adding headcount.
EHR-native, HIPAA-compliant, clinician-defined escalation. Live in weeks.
Book your personalized demo
See LOLA handling real care workflows with your use cases. Our clinical team will reach out within one business day.
HIPAA-aligned · No spam · Response within 1 business day
Outcomes at scale
Proven at scale.
Health systems running LOLA in production see on average:
90%
Patient engagement rate
Across chronic disease and post-discharge protocols.
80%
Reduction in nursing call volume
Protocol-driven calls handled end-to-end by LOLA.
+1.5M
Patients engaged
Across 70+ health systems in production today.
weeks
Time to first patient call
No lengthy IT projects, live from day one.
What you'll see in the demo
50+ workflows. Here are the most common.
LOLA reads your EHR, runs clinician-defined workflows and escalations, and writes a structured note back. No EHR integration? Use LOLA standalone on the Tucuvi platform. New protocols configurable in under 4 weeks.
01
Heart failure follow-up
02
COPD monitoring
03
Transitions of care
04
Procedure preparation
05
Post-procedure follow-up
06
Hypertension & blood pressure management
07
Medication adherence
08
Appointment reminders & scheduling
09
Pre-visit intake
10
Pharmacy & specialty drug adherence
11
Care gap closure & preventive screening
12
Cancer care follow-up
What to expect on the call
A 30-minute walkthrough, built around your workflow, not a generic deck.
You walk us through your workflow
Discharge follow-up? Chronic disease panel? Call center backlog? In five minutes you describe the workflow, the volume, and where it currently leaks.
We show you LOLA on the platform
We walk through workflows live in production today and how each can be configured for your protocol. Escalation rules, cadence, who gets paged, what gets written back to the EHR.
Hear an example call. Leave with a one-pager.
You hear an example LOLA call from production close to your workflow, and we follow up with a one-pager mapping your workflow to a LOLA deployment, so you can take it to the next internal meeting.
Customer story
We now contact 100% of our patients consistently, and our central nursing team is free to spend their time on the cases that need a clinician.
Micaela Seemann Monteiro, MD
Chief Medical Officer · 19-hospital network
100%
patients reached
+15 h/week
nursing time freed per workflow
19
hospital network rollout
5+
workflows live
FAQ
Questions we usually hear before a demo.
Is LOLA HIPAA-compliant?−
Yes. Tucuvi follows HIPAA policies and procedures end-to-end; PHI is encrypted in transit and at rest, with audit logs and BAAs available before any live data is processed.
What EHRs does LOLA integrate with?+
Native integration with major EHRs via FHIR, including Epic, Cerner / Oracle Health, and Athena. Custom integrations for in-house EHRs via our connector framework, typically live within the same 6-week window. No EHR integration required to get started: you can run LOLA fully on the Tucuvi platform and connect to your EHR later.
How long does deployment actually take?+
Median time from signed contract to first live patient call: 6 weeks. The clinical workflow review and FHIR connection are the long poles, both run in parallel.
What does pricing look like?+
Outcomes-based pricing: per successful interaction, with annual volume commitments. Predictable, modelable on the worksheet you'll see on the demo call. No per-seat add-ons.
Does LOLA support texting?+
Yes. LOLA supports SMS and text outreach alongside voice, useful for reminders, confirmations, structured intake, and light data capture. Voice and text can be combined in the same workflow.
Does LOLA work in different languages?+
Yes. LOLA is in production today in multiple languages. English and Spanish are supported by default. Additional languages on request, typically 3-4 weeks to clinical-grade quality.
Do you integrate with call centers?+
Yes. LOLA also automates call center operations beyond clinical workflows: scheduling, intake, reminders, and inbound triage. We integrate with major telephony systems (Twilio, Genesys and others) so you can route inbound and outbound calls through your existing stack.
What happens to escalations & clinical alerts?+
You define the rules: who gets paged, in which queue, with what severity. LOLA writes a structured note to your EHR, surfaces a triage card in the dashboard, and routes by your protocol. No extra inbox to monitor.
